Michael’s products offer a standard flat rate shipping cost of $11.95 for all orders under 5kg Australia wide.
If an Australian customer spends over $99 in one order, and that order amounts to less than 5kg in weight, a customer is able to select a Free Shipping option.
- All orders that weigh 5kg and over and fall outside of our existing shipping policy including Location of delivery, Size and Weight of order are subject to standard freight charges, which will be calculated during the checkout process.
- Customers are also able to click and collect their order from our warehouse in Osborne Park, WA. Our office hours are 9am to 4pm on Tuesday, Wednesday and Thursday. Please note that the customer is responsible for ensuring that they can collect their order from this location.
- Standard Shipping Time is up to 7 Days from time of lodgement with Australia Post. Your order once dispatched will take up to 48 business hours for the order to be processed for delivery by Australia Post. Standard Australia Post Policy applies.
- Michael’s Products ships internationally via Australia Post International Standard.
- Estimated delivery time for international orders is 7-14 business days (excluding any customs delays).
- According to Australia Post's Shipping International guidelines, a customer will be charged freight based upon the weight of their order and the destination zone of the order.
- If an international customer spends over $150 in one order, and that order amounts to less than 3kg in weight, a customer is able to select a Free Shipping option.
- Michael’s Products accepts no responsibility for a parcel from the moment of dispatch. This includes any customs delays and charges.
- By placing an order, the customer understands and accepts that they are responsible for any customs charges.
- Any missing parcels or blocked parcels will not be refundable.
- Michael's Products does not ship to the United States or Canada.